Frequently Asked Questions

Everything you need to know about our science-based training programs and apparel.

How do I receive my training program after purchase?

All training programs are digital products. Once your payment is processed, you will receive an automated email with a download link to access your PDF guides and spreadsheets immediately.

What is your return policy for physical apparel?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund or exchange.

Do you ship your physical merchandise internationally?

Yes, we ship our apparel and physical accessories worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Can I get a refund on a digital training program?

Due to the nature of digital content, all sales of training programs and ebooks are final. We recommend reviewing the program descriptions carefully to ensure they align with your fitness level before purchasing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my apparel order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.